| Issue ID | 1634016 |
| Internal NHTSA # | 11298355 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | COMPASS |
| Model Year | 2015 |
| File date | 12/10/15 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I am not the only one complaining about this. I've seen other complaints about this problem online. When i test drove my car, the airbag light turned on. The sales guys said it was a defect and would get fixed. Well, that never happened and i went back to the dealership three times and after they gave me a hard time, i gave up. I emailed chrysler, called them, nothing! I will never buy a jeep again. Horrible customer service. The air bag light dings and goes on and off sporadically and it's been like this since 2015. If i get into a crash and this light is on, i'm afraid the airbag will not release. There will be a lawsuit regardless if i'm dead or not! I guess you won't react until someone gets into an accident? Meanwhile, wehae to live with the constant ding, ding, ding! Jeep compass airbag warning light. If this light stays illuminated after the engine has started it signals that there is a fault within the airbag module and you are no longer being offered the safety in the way your jeep was designed to. You should get this checked out as soon as possible by your local garage. Unfortunately at this time we do not stock any tools which are suitable to diagnose the jeep airbag system, and buying these tools yourself can be very expensive. Http://www. Carproblemzoo. Com/jeep/compass/air-bag-light-on-problems. Php http://www. Arfc. Org/complaints/2015/jeep/compass/air_bags/problem. Aspx letter to and from chrysler. Re: chrysler group llc customer assistance ([xxx]) customerassist wed 1/6/2016 2:31 pm dear [xxx], thank you for contacting the jeep customer assistance center regarding your compass. Our records show that you have contacted us by telephone and we are currently addressing your concern. We have updated your file to reflect the latest information you provided in the email message. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MANASSAS PARK, VA |
| VIN pattern | 1C4NJDEB2FDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |