Issue ID | 857000 |
Internal NHTSA # | 10399309 |
Manufacurer | CHRYSLER GROUP LLC |
Brand | DODGE |
Model | CARAVAN |
Model Year | 2009 |
File date | 12/01/10 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | 2009 dodge caravan - sliding doors are not held far enough away from van body resulting in paint being scratched off rear quarter panel above and beside wheel well every time you open doors. Most prevalent when parked on an incline facing upwards as weight of door on pivot point brings door even closer to body resulting in impact and scratches. Has been "repaired" by dodge 3 times now on my vehicle alone. Has resulted in my case with dodge sending van in for bodywork to have dents pulled and filled, new paint and rental vehicles supplied free under warranty for several days every time. Control arms have been replaced several times and have also been adjusted several times but problem continues. This has been noticed with almost every other dodge caravan ever seen model years 2009-2010. I have vowed to return every week now for the next 3 years of warranty to have problem "fixed" again and again until it has cost dodge more money in repairs and rentals than it would to purchase me 10 new vans before i am finished. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BOWMANVILLE, 00 |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |