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2004 Winnebago ADVENTURER Equipment Adaptive Problems, Complaints and Defects

Issue ID	843020
Internal NHTSA #	10381119
Manufacurer	WINNEBAGO INDUSTRIES, INC.
Brand	WINNEBAGO
Model	ADVENTURER
Model Year	2004
File date	10/07/10
Component	EQUIPMENT ADAPTIVE
Product type code	VEHICLE
Description of the problem	I own a 2004 winnebago adventurer wpg38r. I incurred what amounted to a premature failure of the exhaust system on my on a generator, directly caused by winnebago ignoring onan's "recommended" installation instructions. Those instructions specifically state a support bracket be installed if the tailpipe assembly is more than 18" long. The tailpipe assembly on this unit is 25" long. The fix, if caught early on cost me $725. 00. My real concern involves safety. Onan warns in their installation instructions " a hot exhaust pipe can cause ---- severe personal injury or death. I also assume it cause carbon moxide poisoning or heat/ fire damage to the motor home. Winnebago put in writing to me they had all their model years installations approved and inspected by onan.. Onan put in writing to me they didn't approve or inspect any installations for any customer. When confronted with this information, a winnebago customer service rep ( brian) told me then the lack of the support installation must have been approved by winnebago's engineers. They ( winnebago) continued to deny any responsibility as my motor home was out of warranty. According to onan's warranty they exclude any exceptions to their installation instructions. My warranty therefore was voided the day winneago installed the generator on my unit and others of similar length. A winnebago technical support man told me verbally over the phone that unit certainly should have a suppoprt bracket installed. He then went on winnebago's manufacturing instructions for my model and stated he was surprised it wasn't included in their installation instructions. One of their initial statements to me over the phone was "if you think you're getting anything out of winnebago, think again". They maintained that stance even when i submitted to them the support information i had collected that stated they were at fault. It took a letter from my attorney and a local tv station to change their minds and reimburse me the $725.
Vehicle Mileage at Failure	26000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	EAGLE, WI
VIN pattern	5B4MP67G243XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBA1C91020J514681 WAUZZZFZ0NP047502 VBKEXA403JM202776 MR0KX8XD1M1905107 LGWFFVA78PH939398 JTMHV05J704298609 WDD2120012B101258 LC0CE4CB7S4353694 5NMS23AD2KH086050 Y6LGE22228L005430 WBA73AK04L7F87551 2HGFB6E5XDH705869

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2004 Winnebago ADVENTURER Equipment Adaptive Problems, Complaints and Defects, Recalls and Failures

2004 Winnebago ADVENTURER Equipment Adaptive Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?