| Issue ID | 1161931 |
| Internal NHTSA # | 10691016 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TOUAREG |
| Model Year | 2014 |
| File date | 04/02/15 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Purchased vehicle on 2/1/15. I noticed when driving at speeds above 63 mph the steering wheel shakes back and forth which is felt through the steering wheel, seat & front end. I opened a case with vw on about 2/11/15 and made an appointment with my local vw service department for 2/16/15. On 2/16/15 the vw dealer made a repair which helped reduce the sws, but it did not go away. I made another appointment for 2/23/15 for them to revisit this problem. For the second appointment the service department stated they didn't detect any shaking of the steering wheel. I picked the vehicle up and found the steering wheel was still shaking at speeds above 63 mph. I returned to the dealership (same day) and took the service advisor with me on a test drive. I demonstrated the steering wheel shake and he acknowledged it. He stated they may not be able to get rid of it. I left the vehicle with the dealership for them to work on it more. The service department swapped wheels with another touareg and it still had the steering wheel shaking problem. I picked the vehicle up and this problem still persists. |
| Vehicle Mileage at Failure | 2000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MORENO VALLEY, CA |
| VIN pattern | WVGEP9BP9EDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 67 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |