| Issue ID | 922104 |
| Internal NHTSA # | 10459878 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | TOUAREG |
| Model Year | 2013 |
| File date | 26/03/12 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | We took possession of the veh. On 3/14/12 with 495 miles on it. In the following week we noticed that the steering wheel and column was intermittently shuddering/ vibrating and making a noise. Veh. Was initially taken in @ dealership on 3/27/12. Also had issue with ad blue indicator coming on. Veh was taken back again on 4/6/12 for the same issues and also now pulling to the right and steering locking up and binding while turning. Steering rack was replaced on second attempt to fix. Veh. Brought back on 4/17/12 for same issues except ad blue appears to be fixed. To date veh. Still has recurrent/ intermittent issues: shuddering steering wheel at both high and low speeds, vibration/ shaking in steering column, whining noise while turning, tightening of steering wheel while turning sometimes requiring two hands to turn the wheel, veh pulls to the right and veh wanders in lane requiring constant correction. The steering overall is very inconsistent. Sometimes there feels like too much lag in the steering and other times if feels like it is fighting itself. There is also a new problem now with the ac making a horrible noise when it kicks on. |
| Vehicle Mileage at Failure | 2166 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CRESTVIEW, FL |
| VIN pattern | WVGFK9BP8CDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |