| Issue ID | 932294 |
| Internal NHTSA # | 10467905 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | TOUAREG |
| Model Year | 2012 |
| File date | 20/06/12 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 volkswagen touareg. The contact stated that a knocking sound was coming from the under carriage of the vehicle. The contact took the vehicle to the dealer where the dealer was able to identify the knocking, but was unable to diagnose the failure. The dealer contacted the manufacturer and was told they were aware of the problem, but did not have a solution available to remedy the issue. The contact stated that after 9 days, the manufacturer provided a special spray to the dealer to spray behind the brake pads. The contact left the vehicle with the dealer for repairs. The failure mileage was 15 and the current mileage 1,200. |
| Vehicle Mileage at Failure | 15 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | JASPER, GA |
| VIN pattern | WVGEF9BP6CDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |