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2012 Volkswagen TOUAREG Fuel System, Diesel Problems, Complaints and Defects

Issue ID	1060227
Internal NHTSA #	10584371
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	TOUAREG
Model Year	2012
File date	18/04/14
Component	FUEL SYSTEM, DIESEL
Product type code	VEHICLE
Description of the problem	Vehicle lost power without warning at highway speeds on a three lane expressway. Was able to maintain control in spite of loss of power steering and brakes and coasted to stop on narrow berm. When i tried to restart the engine i smelled fuel and upon opening the door discovered a large pool of fuel leaking from the vehicle. I have conflicting reports from vw. The dealer who inspected the vehicle claims that a prior fuel pump repair carried out two months ago at another vw dealer caused stress on a bracket supporting the fuel line that ultimately gave way and led to separation of the line, loss of fuel to the engine and the fuel leakage. The dealer that did the original fuel pump repairs claims that the bracket must have failed due to normal wear and tear (these things happen i was informed). If in fact the latter dealer is correct that indicates a broader problem than simply a negligent repair and this issue may impact other owners of similar vehicles. That leads to the reason for my complaint. Is the design of this vehicle safe?
Vehicle Mileage at Failure	22000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	HUDSON, OH
VIN pattern	WVGEK9BP7CDXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	72
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

ZACCJBAT2FPC41091 1FTEW1CP5LKD16652 1GCPYFED6MZ444569 JMZGG148241226289 WF0AXXWPMAJS47809 5HD1LM3C5HC443108 MR053HY9305343335 3VV4B7AX6JM021239 WBAPX92050CR25526 WAUZZZF26MN070215 SALWA2FF7EA304774 VF1B56LKC16639370

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2012 Volkswagen TOUAREG Fuel System, Diesel Problems, Complaints and Defects, Recalls and Failures

2012 Volkswagen TOUAREG Fuel System, Diesel Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?