2011 Volkswagen TOUAREG Fuel System, Diesel Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Volkswagen TOUAREG 2011 fuel system, diesel. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Volkswagen TOUAREG 2011 fuel system, diesel and complaints other owners have filed.
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2011 Volkswagen TOUAREG Fuel System, Diesel Problems, Complaints and Defects

 Issue ID938189
 Internal NHTSA #10472821
 ManufacurerVOLKSWAGEN OF AMERICA, INC
 BrandVOLKSWAGEN
 ModelTOUAREG
 Model Year2011
 File date22/08/12
 ComponentFUEL SYSTEM, DIESEL
Product type codeVEHICLE
 Description of the problemWednesday 8/15 - following an approximately 50 mile early morning highway drive from home to a remote office location, the engine stalled while standing at a stop light. I immediately restarted and proceed a short distance through the light, wherein the engine failed again. Attempts to restart were unsuccessful, with multiple engine lights, glow plug coil signals displayed. Car towed to dealership for evaluation. Following day, 8/16 advised that the 'algae' discovered in fuel - requiring drain of fuel tank, flush and cleaning of fuel system - estimated cost ~ $400. Following day, 8/17 advised that drain, flush complete but that fuel return valve required replacement - estimated cost increased to ~$800. Parts ordered, car to remain at dealership through weekend. Tuesday 8/21 received call, advised that 'metal shavings in fuel system' required complete replacement of fuel system - approx. $10,000 repair. Regional vw service rep. Reviewed matter and assumed responsibility for repair. Questioned sudden shift from algae to metal shavings contamination without material response. Later that day received follow up call that parts required 'red tag' ordering, meaning parts had to come from germany. Car to be laid up for additional 10 days (approx). 8/27 - asked for update and use of loaner car. Parts still on order. Dealership had not experienced non - gasoline generated fuel system contamination/failure - no reasoned explanation for failure. Loaner car denied as car was beyond 36k warranty period, yet vw elected to assume responsibility for repair. Web based research indicateswell documented and growing tdi fuel system failure problem. *js
 Vehicle Mileage at Failure39500
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateACTON, MA
VIN pattern WVGFK9BP6BDXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed15
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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