| Issue ID | 931914 |
| Internal NHTSA # | 10467655 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | TOUAREG |
| Model Year | 2011 |
| File date | 08/07/12 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Key came out of the car while running. Could not get the key back into ignition and could not shut the car off. After talking to vw customer care, the only solutions provided were to let the car run until it runs out of fuel then we can tow it. Please note this is a diesel and the tank was fuel (26 gallons) - this would require for the car to run for days... And no way to lock the doors. Also, they suggested that if that was going to take too much time i could consider siffening the fuel - where am i suppose to store 26 gallons of diesel fuel. Vw has replaced the ignition switch and i'm waiting on a solution if this happens again. Needless to say i consider this a significant safety hazard. |
| Vehicle Mileage at Failure | 21000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CARMEL VALLEY, CA |
| VIN pattern | WVGFK9BP1BDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |