| Issue ID | 854991 |
| Internal NHTSA # | 10397833 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | TOUAREG |
| Model Year | 2010 |
| File date | 15/04/11 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | During the process of filling the almost empty tank with diesel fuel, an electrical short (per report of the local fire department that was called in) created heat that was able to melt part of the tank in the area of the filling nozzle, completely melted the rubber strap holding the fuel cap and melted/burned the splash ring on the fuel dispenser. The metallic ring of the filling nozzle turned so hot, that fumes/smoke became visible. Due to the position of the battery beneath the drivers seat, the fd was not able to disconnect the battery. |
| Vehicle Mileage at Failure | 7000 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | HOUSTON, TX |
| VIN pattern | WVGFK7A94ADXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |