| Issue ID | 540900 |
| Internal NHTSA # | 10120137 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | TOUAREG |
| Model Year | 2004 |
| File date | 10/04/04 |
| Component | VEHICLE SPEED CONTROL:ACCELERATOR PEDAL |
| Product type code | VEHICLE |
| Description of the problem | I was turning left at a fairly busy intersection & had waited for 2 cars to go that were in front of me. When my turn came & a gap appeared in incoming traffic, i removed my left foot from the brake, depressed the accelerator with my right foot & turned. However, the car did not accelerate. It moved into the lane of oncoming traffic, but just idled & i could not get the car to move for 2 - 3 seconds. I pushed the throttle all the way to the floor with no effect. A serious accident did not occur only because the oncoming traffic slammed on their brakes in time. After what seemed like forever, the car began to move & i was able to get out of the way. The same thing has happened 19 times since & the car has been returned to the dealer 4 times to fix this problem. Each time they 'could not duplicate' the problem. Niether could i until 3 days ago when i was told by a vw rep that this behavior is designed in as a 'safety feature'. He said it occurs when a driver depresses the throttle slightly, then (using left foot) the brake slightly, then the throttle some more, then the car will not accelerate for 2-3 seconds. What that contributes to safety is beyond me. It's a serious defect that will cost someone their life & must be changed as soon as possible. |
| Vehicle Mileage at Failure | 400 |
| Number of Occurences | 20 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLENDALE, AZ |
| VIN pattern | WVGEM77L34DXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/04/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 2 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CAMELBACK VW |
| Dealer's telephone number | 602-265-6600 |
| Dealer's city | PHOENIX |
| Dealer's state code | AZ |
| Dealer's ZIP code | 84014 |