| Issue ID | 577277 |
| Internal NHTSA # | 10148958 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | TOUAREG |
| Model Year | 2004 |
| File date | 28/01/06 |
| Component | TIRES |
| Product type code | VEHICLE |
| Description of the problem | Alignment: since its purchase the car was not properly aligned. I took it to the dealer several times, at the 5,000 miles, 10,000 miles, and 20,000 miles services. It was not fixed at all. The repair sheet stated that car was fixed to the manufacturer's standards. At the 20,000 miles service i requested the car to repaired before i take it back. The dealer told me that due to the uneven tires there was no way for them to repair the alignment, and that the only way to fix it properly was to replace the tires first. I replaced the tires and brought the car back. The dealer had the car in the shop for three days the first time. When i tested the car after the first time it was not fixed. I took it back and had a dispute with the technician. When other technicians tested the car the dealer decided to keep for repair. The car was at the shop for two days. When it was finally done, the car had the same problem. Computer system: lights and signals periodically stop working. Gas sensor periodically stops working for days. Cd player. Periodically skips and does not work. Transmission: periodic jerking when shifting to lower speeds. Screeching sound comes from the front right side after 20 -30 minutes of driving. Tires were worn out after 10,000 miles.*ak |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN FRANCISCO, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TEAM VOLKSWAGEN OF DALY CITY |
| Dealer's telephone number | (650) 756-0202 |
| Dealer's city | DALY CITY |
| Dealer's state code | CA |
| Dealer's ZIP code | 94014 |