| Issue ID | 554843 |
| Internal NHTSA # | 10131722 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | TOUAREG |
| Model Year | 2004 |
| File date | 01/06/05 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Dt: contact state the tires wore out after only 14,000 miles. The service dealer realigned the vehicle and replaced the tires. The consumer stated there were no indications that vehicle was out of alignment until the tires wore out and made noise, and at low speeds the steering wheel vibrated. The tires were rotated at the service dealer before the problem with the alignment became evident. Also, they replaced a defective stepper motor. Consumer asked the dealer if this would be a recurring problem, and they could not give him a straight answer. It was the recommendation of the manufacturer, and was fixed according to volkswagen standards. *ak |
| Vehicle Mileage at Failure | 14000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | NAGLEY, OH |
| VIN pattern | WVGCM77LX4DXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 30/09/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | STADIUM VOLKSWAGEN |
| Dealer's telephone number | 330-726-8948 |
| Dealer's city | BOARDMAN |
| Dealer's state code | OH |
| Dealer's ZIP code | 44512 |