| Issue ID | 638641 |
| Internal NHTSA # | 10198274 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | TOUAREG |
| Model Year | 2004 |
| File date | 31/07/07 |
| Component | SUSPENSION:FRONT |
| Product type code | VEHICLE |
| Description of the problem | My 2004 vw touareg has been diagnosed with premature failure of the front suspension bushings. The vehicle has never been used off-road. The vehicle has 55k miles on it. I believe that this is an inherent defect in the polymer used for the bushings and it should be replaced at vw's expense. Vw has not been responsive to my request. I have had many cars in my life, and this type of failure has never occurred, even with up to 105k miles. The repair is estimated to cost $1700. This type of failure could lead to a serious accident by the failure of the suspension system and loss of vehicle control. |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOUSTON, TX |
| VIN pattern | WVGCM77L74DXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 08/09/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ARCHER VW |
| Dealer's telephone number | 281-272-1775 |
| Dealer's city | HOUSTON |
| Dealer's state code | TX |
| Dealer's ZIP code | 77074 |