| Issue ID | 768912 |
| Internal NHTSA # | 10313074 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | TOUAREG |
| Model Year | 2004 |
| File date | 02/12/09 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | In december 2009 my 2004 vw touareg was in park with the engine idling while my son, who was driving the car, got out of the car to speak to a parking lot attendant. His wife was in the passenger seat and their two children were in car seats in the rear seat. About 2 minutes later, while my son was still out of the car, the car began to roll backwards into a busy street in nyc. He ran after the car while his wife frantically tried to get out of her seat belt to move into the driver's seat. He caught up with the car and jumped in and hit the brake to stop the car. He looked over at the gear shift thinking that it had been moved inadvertently but the car was still in park. He then turned off the ignition. The car was idling in park on a relatively flat surface - there are no real hills in nyc. He took his life in his hands to avoid a disaster whereby the car would have certainly been hit broadside in the busy adjoining street with his family in the vehicle. We took the car into a vw dealer repair shop near my home in maryland the next week and they checked the car out thoroughly, but could not find anything wrong, nor could they duplicate the experience. This was a frightening and dangerous experience and i am afraid that it could happen again. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SILVER SPRING, MD |
| VIN pattern | WVGCM77L64DXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |