| Issue ID | 736568 |
| Internal NHTSA # | 10281787 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | TOUAREG |
| Model Year | 2004 |
| File date | 01/05/08 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 volkswagen touareg. When the contact accelerated more than 45 mph, the vehicle began vibrating, shaking and was stuck in neutral. Eventually, the vehicle began accelerating at the desired speed. Occasionally, when the failure occurred the contact had to shut the engine off; however, it would operate normally after a few minutes. The dealer was unable to diagnose the failure; however, the failure recurred 4 months later and the dealer stated that the transmission needed to be replaced. The contact is aware of the safety risk involved. The dealer and the manufacturer stated that they would not be responsible for the repair cost. The failure mileage was 40,000 and the current mileage was 69,000. Updated 10/06/09. *lj the consumer was informed the transmission fluid was burnt. Updated 10/06/09 |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | MCLEAN, VA |
| VIN pattern | WVGBC77L64DXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | STOHLMAN |
| Dealer's telephone number | 703-893-0737 |
| Dealer's city | VIENNA |
| Dealer's state code | VA |
| Dealer's ZIP code | 22182 |