| Issue ID | 483951 |
| Internal NHTSA # | 10072957 |
| Manufacurer | Volkswagen of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TOUAREG |
| Model Year | 2004 |
| File date | 10/08/03 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | When accelerating from a very slow speed or a "rolling" stop, the car hesitates or stalls before accelerating, then lurches forward. This problem occurs randomly, but consistently. When driving up a hill to a stop, the vehicle regularly jumps forward at the last downshift in the stopping process. This is dangerous and threatens my safety, those around me in traffic, my passengers, and other potential drivers of my vehicle. I've been told by volkswagen of america & my dealer that this is the way this suv is designed to perform. The fact that the "hesitations/stalls" occur at random only furthers my point that this is clearly a defect and not "just the way this model drives" and "you just have to get used to it" as i was told by the service manager at martens vw.*ak |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BETHESDA, MD |
| VIN pattern | WVGCC67LX4DXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 26/07/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MARTENS CARS OF WASHINGTON INC. |
| Dealer's telephone number | 202-537-3000 |
| Dealer's city | WASHINGTON |
| Dealer's state code | DC |
| Dealer's ZIP code | 20016 |