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2004 Volkswagen TOUAREG Fuel Propulsion System Problems, Complaints and Defects

Issue ID	928482
Internal NHTSA #	10464651
Manufacurer	VOLKSWAGEN OF AMERICA, INC
Brand	VOLKSWAGEN
Model	TOUAREG
Model Year	2004
File date	08/07/12
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	In previous weeks, several intermittent mil lights for loose gas cap came on and off. Checked codes, found "large evap leak" in the memory which confirmed the gas cap suspicion. I found several small cracks in the seal and was planning on replacing the cap. Faint gasoline odor could be detected after shutdown and while stored in garage overnight. Today, immediately following a fill-up to the auto shutoff level, a large amount of gasoline began dripping from the mid-left underside of the car in very close proximity to hot exhaust parts. (ignition off but still very hot). I estimate at least 2-3 cups of fuel was spilled. No mil light at the time. I inspected the left fuel pump area and found a severe fuel leak (source not determined) on the exposed top of the pump, submerging an electrical connector in fuel. What is most concerning is the rather benign "gascap" warning and then the major fuel leak. The manual states if the mil flashes at any time, to immediately take the car in for service. At no time did the mil flash. In fact, it went out by itself at least 3 times and was not on at the time of the incident.
Vehicle Mileage at Failure	101000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	PHOENIX, AZ
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

TMSCUAJE9FJ798100 1HGCR2680EA510425 VF7VZZKXZNZ045718 WB10E2406LR936080 4JGAB54E8YA196448 SALAE25428A463964 WBSPM9C50BE202964 KMHCU14BAGU055597 JAANPR75H87106399 3JBUUAX49SK016782 JTDEPRAE6LJ104216 JF2SJAAC4GH432768

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2004 Volkswagen TOUAREG Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2004 Volkswagen TOUAREG Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?