| Issue ID | 1471708 |
| Internal NHTSA # | 11099448 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TOUAREG |
| Model Year | 2004 |
| File date | 25/04/18 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I received a letter from volkswagen of america, in march of 2018, stating that there is a safety recall 20ai-fuel pump flange for my make and model of vehicle. I had already had that repair done, due to a severe leak in my fuel pump (gas was pouring out of the bottom of the vehicle as as fast as i was pumping the gas in on one occasion). I had to have my vehicle towed to a repair facility and couldn't drive it until it was repaired. Then, 3 years later, i recieved a recall announcement from volkswagen for the exact repair that i had done for the faulty fuel pump flange. I completed the reimbursement form and submitted it to volkswagen. My reimbursement was rejected because my repair was made prior to the recall being issued. I was told by volkswagen representatives that the nhtsa limits recall repairs and reimbursements, and it's the responsibility of the nhtsa because they set the timeline. |
| Vehicle Mileage at Failure | 93000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAHAINA, HI |
| VIN pattern | WVGCM77L64DXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |