| Issue ID | 618027 |
| Internal NHTSA # | 10181488 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | TOUAREG |
| Model Year | 2004 |
| File date | 23/01/07 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | The vehicle is undrivable / unpredictable when the ambient temperature is below zero (f). This problem was observed for 4 days in feb. 2004. The car will start, but surges and balks so badly you can't drive it. This condition will continue for over 20 minutes. It will re-occur the next time you try and use the vehicle so long as the temperature is below zero. The safety hazard is that it leaves you stranded wherever this happens. There's nothing the operator can do. Vw has tried 3 repairs: (1) change the engine oil to synthetic, (2) & (3) reprogram the engine computer twice to supposedly fix this problem. It's now 2 years later, and we are experiencing below zero weather again, and the exact same problem persists. My dealer is not able to find any information on this problem, and can't get assistance from vw. I will contact vwoa directly and initiate a case. Finally, in researching this problem, i have found many other owners of the v6 engine who report this problem and say it's never been corrected. *jb |
| Vehicle Mileage at Failure | 10291 |
| Number of Occurences | 5 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TREVETT, ME |
| VIN pattern | WVGBC77L64DXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 05/03/04 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |