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2019 Volkswagen TIGUAN Exterior Lighting Problems, Complaints and Defects

Issue ID	1721090
Internal NHTSA #	11390648
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	TIGUAN
Model Year	2019
File date	02/02/20
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	The headlights are led and this vehicle is equipped with afs. Adaptive front lighting system. I believe the headlights do not illuminate the roadway adequately. There is an area that is just in front of the vehicle that one can see the roadway. Then there is a definite line that basically creates a wall of darkness, that prevents one from seeing anything beyond that, this creates a blind area. Any other vehicles that i have driven over the years provide lighting that illuminates the area in front of the vehicle and then defuses the light further to see down the roadway, and does not create a wall of darkness. I have brought this up to vw and the dealer who states that the system is operating correctly. I have been told that the system only utilizes one bulb for both low beams and high beams, with a shield that covers a portion of the lighting to create the low beams. I guess that is why the lighting has a very definitive line cutting it off bluntly, therefore creating a wall of darkness, this literally creates a blind area for which one cannot see a sufficient area in front of the vehicle. To operate it safely. To me this creates a very unsafe condition when driving under normal conditions with low beams on. As explained to me the shield goes up for when the high beams are activated, i have seen some online posts that others are experiencing the same thing, please advise as to what to do regarding this issue thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *cc
Vehicle Mileage at Failure	3600
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	HICKSVILLE, NY
VIN pattern	3VV4B7AX4KMXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	AWD
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3GNFK123376265946 WAUZZZFY3P2145981 3D7HA18N42G199175 SALAG25426A371325 1TK602836VM018406 YV1UZ68ACJ1123923 JTMWFREV3D5000326 5N1BT3AB4RC717512 WAUZZZ8P8BA047418 MCANJPBB8KFA44577 3C4PDCBB1KT737765 1G6CD4788G4348722

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2019 Volkswagen TIGUAN Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2019 Volkswagen TIGUAN Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?