Issue ID | 1490078 |
Internal NHTSA # | 11120358 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | TIGUAN |
Model Year | 2018 |
File date | 17/05/18 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | In the first month of owning the vehicle, the fuel pump and fuel tank had to be replaced. Since then the vehicle has displayed intermittent loss of response to the accelerator pedal. This occurs when first shifting into drive, the vehicle will not respond to any input into the accelerator pedal. The engine rpms will hold at 1000 or drop to almost stalling the car. After about 10-20 seconds of this, the car will suddenly recognize the throttle input and will lurch forward. There is no indication of when the vehicle will decide to respond to the throttle input. The b-pillar on both sides of the car started to rattle when the ambient temperature was over ~55 f. This has been serviced once, per a technical service bulletin from volkswagen. The service simply made the problem intermittent. The tsb states that the problem is caused by the air bag modules rubbing on the metal of the frame and body. Additionally the tsb procedure instructs the service technician to slide a screw driver between two pieces of body or frame metal, and use a hammer to bend the panels apart from each other. Has this be proven to not compromise the structure of the vehicle? The transmission consistently fails to find the correct gear to be in at low speeds or from a stop. When starting from a stop the transmission has a harsh shift in the first 3 gears. The transmission at time will start off in the 3rd gear, with the throttle fully engaged, and will take several seconds to determine that it needs to be in the first gear. By the time it finally shifts into first, it is at the peak rpm's for first gear and will harshly shift into second gear. This is then quickly followed by another jerky shift into third gear. Starting the car off in third gear has caused issues for making a turn in a break in traffic to the point where i can no longer reliably deem that to be a safe maneuver. |
Vehicle Mileage at Failure | 3338 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | DENVER, CO |
VIN pattern | 3VV2B7AX0JMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 10/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |