| Issue ID | 1575869 |
| Internal NHTSA # | 11222220 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2018 |
| File date | 23/09/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Transmission has loud knocking and whining sounds when accelerating. Slow to respond to power during passing, changing lanes or entering highways. Dangerous while crossing a highway from a stop sign. Told by several vw technicians that this is "normal". Have discovered that vw had issued a technical service bulletin to all its dealers to tell customers who complain about the transmission that "this is a normal condition". Have heard the same response from 3 dealers. This is a cover up to avoid a recall of this unpredictable transmission. |
| Vehicle Mileage at Failure | 1625 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | AMHERST, NY |
| VIN pattern | 3VV2B7AX7JMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |