| Issue ID | 1500817 |
| Internal NHTSA # | 11132095 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2018 |
| File date | 06/09/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | From a stop, and at low speed, the vehicle hesitates very badly. At times, with the gas pedal to the floor, the car does not accelerate for 2-3 seconds or more--it just coasts. In other situations, the transmission does not engage at all, and the engine revs to high rpm. This has led to near accidents on multiple occasions: when crossing traffic to make a left-hand turn, merging into traffic after making a right-hand turn, or attempting to get to speed entering a freeway. Further, this is not how the vehicle behaved on the test-drive. If it had, i would never have purchased it. To date, the vehicle has spent more that 3 weeks in the service department of the local vw dealership. After this period of service, the vehicle was returned to me, and i was told that vw had determined that this is a "feature of the vehicle", and that nothing more would be done to address the problem. This is a safety hazard, and a bait-and-switch. |
| Vehicle Mileage at Failure | 3300 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DENVER, CO |
| VIN pattern | 3VV2B7AX8JMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |