| Issue ID | 1631579 |
| Internal NHTSA # | 11292544 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2018 |
| File date | 31/12/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | After fueling up at a gas station the 2018 tiguan would not start. It was dead. Stationary at the fuel pump. Warning lights came on the dash to indicate steering column failure. No symptoms, the car would not try to start or begin to start. Just errors on dash. Car is only 1 year old with less than 10k miles on it. Dealer asked technician to jump car. No change. Car had to be towed to dealer. Dealer indicated a new steering column needed to be ordered and installed and that it was very odd to have failed. Quick research shows this happens all the time on vws. How can a part like this fail in less than 10k miles? |
| Vehicle Mileage at Failure | 9500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WYNNEWOOD, PA |
| VIN pattern | 3VV2B7AX0JMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |