| Issue ID | 1460359 |
| Internal NHTSA # | 11084833 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2018 |
| File date | 12/04/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | This car has a new "feature" called auto start/stop which, when is enabled by default. If not disabled, this feature will turn off the car when it's at a standstill and consuming little power, then turn back on when you hit the gas. Meant as a fuel consumption mechanism, this is very dangerous. A few times now, i forgot to disable it, and when perched in the median between opposite lanes, i had to accelerate rapidly and almost got slammed into because the car had to first start, then accelerate. I lost 2-3 seconds of reaction/acceleration time. When test driving the car, the salesman told me it was a fuel consumption feature, then turned it off for the test drive. If i had seen this in action, i never would have purchased the car. Vw will not disable it permanently. |
| Vehicle Mileage at Failure | 500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ORLANDO, FL |
| VIN pattern | 3VV0B7AX4JMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |