| Issue ID | 1442643 |
| Internal NHTSA # | 11065262 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2016 |
| File date | 09/01/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | When pulling out of my driveway, i heard a tearing sound coming from my steering wheel. Following the noise, my airbag warning light came on. The airbag is deactivated per the owners manual and will not function properly in an accident. I realized later on in my drive that the controls on the steering wheel and the horn also do not work. It is quite dangerous to drive as another driver that day swerved into my lane without checking and i had no method of alerting the driver because my horn doesnt work nor do i have the protection of an airbag. I got my car diagnosed with vw and they confirmed that the clock spring has malfunctioned and needs to be replaced. This is the same issue that caused vw to recall hundreds of thousands of vehicles up to i believe the 2012 model year. This recall was subsequently investigated by the nhtsa up to i believe model year 2014 but i do not know the results of that investigation, clearly vw has not addressed this prevailing issue or properly encompassed all affected vehicles as my model is 2016 and it is still happening. |
| Vehicle Mileage at Failure | 52000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HANOVER, MA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |