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2014 Volkswagen TIGUAN Electrical System Problems, Complaints and Defects

Issue ID	1059725
Internal NHTSA #	10584039
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	TIGUAN
Model Year	2014
File date	15/04/14
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	On april 15, 2014, i was at a gas station waiting to pull into an available pump with the car in drive. The car's engine suddenly shut off completely and the battery light signaled. I was able to put the car in park, turn the key to the off position, and restart the engine. As soon as i restarted the engine, the check engine symbol was illuminated. I drove home after filling up on gas. The following morning, april 16, 2014, i called open road volkswagen of manhattan and scheduled a service appointment for monday, april 21, 2014. For the remainder of that week, until sunday, the car did not shut off and the check engine light was illuminated the majority of the time. There were times when i would drive and the check engine light would not be illuminated. On sunday, april 20, 2014, i was driving on the ramp to get on the fdr drive from the brooklyn bridge, going approximately 20-40 mph, and the engine shut off completely. In the middle of highway traffic, i was forced to place the car in park, turn on my hazard lights, turn the key to the off position, and restart the engine. During the course of driving to an emergency shoulder, as this was an extremely dangerous situation, the car's engine once again turned off completely while i was driving. After making it to an emergency shoulder area, i contacted volkswagen roadside assistance and the car was eventually towed. Today, april 21, 2014, i spoke with a service representative at open road volkswagen of manhattan and was told that the check engine symbol of the vehicle is not on (as i mentioned earlier, sometimes it was on for me and sometimes not) and that the car did not have an issue when driven around the block. Therefore, the service representative is going to take the car for an extended period to see if the issue reproduces. Of course, this is an incredibly dangerous issue and should be fixed.
Vehicle Mileage at Failure	1200
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	BROOKLYN, NY
VIN pattern	WVGBV3AX9EWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1J8G458KX8W178599 RFDRD17C0M0500020 WAUZZZ4E26N024686 3JBEPCK15CJ000087 WP0AA2A72BL015240 1GYS3BEF2BR100991 KNACC81CGN5530283 LGWCBE370KB615627 ZFA25000002Z60916 1GT49WEY8LF336358 WAUZZZ8K5DN042841 WMWZC3C55CWL82077

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2014 Volkswagen TIGUAN Electrical System Problems, Complaints and Defects, Recalls and Failures

2014 Volkswagen TIGUAN Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?