| Issue ID | 1467669 |
| Internal NHTSA # | 11094107 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2014 |
| File date | 14/05/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | The driver noticed that the car became difficult to turn and that the air-bag error light was on. We took it too an authorized dealer where we had purchased the car brand new. The clock spring was isolated as being defective/non-functional. As a result, the driver air-bag was showing an error, also the horn and the controls on the steering wheel were also inoperable. This apparently is a common problem for these models for which there is a recall that does includes the vw tiguan 2014 but the authorized dealer (hallmark vw of cool springs, tn) indicated that recall was not for this specific vin. They charged me $750 for part replacement. |
| Vehicle Mileage at Failure | 37000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRENTWOOD, TN |
| VIN pattern | WVGAV3AX3EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |