| Issue ID | 1464249 |
| Internal NHTSA # | 11091238 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2013 |
| File date | 26/04/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Vehicle flooded with standing water after a heavy rain. On monday april 30, 2018 the volkswagen dealership reported that the 2 drain lines from the sunroof had "disconnected themselves" and allowed rain water into the vehicle cabin. In 2007 a class action lawsuit was filed against volkswagen of america for this very issue citing poor design to be at fault. In 2012 the appellate court approved a $69 million dollar settlement by volkswagen, but apparently did not make any drain design changes that would prevent the occurrences from taking place in the future. Please see https://www. Law360. Com/articles/402373, https://www. Carcomplaints. Com/news/2014/volkswagen-settles-lawsuit-leaking-sunroofs. Shtml, and http://www2. Ca3. Uscourts. Gov/opinarch/103618p. Pdf. When i asked volkswagen of mandeville, la if there was any outside condition that would cause a drain failure, they said it was a bad design and that they were "very familiar" with the problem. Volkswagen have made no voluntary recalls or issued service bulletins to address the problem. My 2013 tiguan has approximately 10,500 miles so wear & tear is not a contributing factor here. My repair bill is nearly $3,000. |
| Vehicle Mileage at Failure | 10500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAMMOND, LA |
| VIN pattern | WVGAV3AX1DWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |