2013 Volkswagen TIGUAN Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Volkswagen TIGUAN 2013 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Volkswagen TIGUAN 2013 unknown or other and complaints other owners have filed.
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2013 Volkswagen TIGUAN Unknown Or Other Problems, Complaints and Defects

 Issue ID1369683
 Internal NHTSA #10971492
 ManufacurerVolkswagen Group of America, Inc.
 BrandVOLKSWAGEN
 ModelTIGUAN
 Model Year2013
 File date03/04/17
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemOn april 3, 2017 i noticed a smell in my car, and subsequently found that the passenger side flooring was very wet. I made an appointment at ray brandt volkswagen new orleans for the following day, although my car was outside of its warranty period. On april 5, 2017 i arrived at the ray brandt volkswagen dealership to have my car looked at. The leak was diagnosed as a clogged sunroof drain, with the cost of $150 to clear the drain. I asked the service technician whether there was any maintenance that could have been done to prevent the significant water damage to the interior of my vehicle. He informed me that the there was recommended maintenance that should be done at the 4 year - 40,000 mile check (which my vehicle does not yet qualify for). I believe this issue is a defect within the design of the vehicle and clear instructions regarding this unusual maintenance issue should have been provided. It is unclear what caused this issue with the drain, but it is clear that vw was fully aware of this problem and has failed to communicate to new owners the problem with its sunroof design and the steps needed to prevent problems, and subsequent damage to the interior of the car. Two vw service technicians indicated the sunroof drain probably had been clogged by parking the car under trees. If this is indeed the case, it would seem that vw should clearly warn all new car buyers that parking under trees may cause significant damage to their vehicle ($150 for drain cleanout, and subsequent $600 to dry the interior of the car to prevent mold), and loss of use of their car. The sunroof drain design has been an issue previously brought to volkswagen's attention: class action lawsuit dewey vs. Volkswagen and current audi recall #17v0010000
 Vehicle Mileage at Failure23500
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateNEW ORLEANS, LA
VIN pattern WVGAV3AX5DWXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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