| Issue ID | 1503626 |
| Internal NHTSA # | 11139309 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2013 |
| File date | 13/09/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 volkswagen tiguan. While driving, the contact heard a crunching sound coming from the steering wheel. In addition, the air bag warning indicator illuminated and all the control buttons on the steering wheel failed to function. The contact called mossy volkswagen at (760) 745-7551 (located at 1695 auto park way s, escondido, ca 92029) and was informed that the vehicle was previously repaired per nhtsa campaign number: 15v483000 (air bags) regarding the clockspring. The vehicle was later taken to city volkswagen (located at 2205 morena blvd, san diego, ca 92110, (833) 207-1264), but was not diagnosed or repaired due to the cost. The manufacturer was not notified of the failure. The approximate failure mileage was 73,000. |
| Vehicle Mileage at Failure | 73000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LA MESA, CA |
| VIN pattern | WVGAV3AX7DWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |