| Issue ID | 1463311 |
| Internal NHTSA # | 11090339 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2013 |
| File date | 29/09/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Not sure if this involves the takata recall or not. While was executing a righthand turn on a city street, i heard a snap/click from inside the steering wheel. Immediately, the airbag light turned on and i discovered the next day that the horn and steering wheel controls had stopped functioning. After doing some research, i discovered that 2013 tiguans were included in the steering wheel clock spring recall in 2015, so i checked to see if my car's vin was included. It wasn't, so i reached out to vw customer care and told them that my car was exhibiting the same issues that were outlined in the recall notice. They initially told me that my vehicle wasn't included because it didn't receive the faulty factory parts, then later changed their story to say that my vehicle already had been repaired in response to the recall. When i explained that the repair hadn't prevented the safety hazards, they told me that the recall repair is out of warranty so i would need to pay for the repair myself. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DALLAS, TX |
| VIN pattern | WVGAV7AX0DWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |