| Issue ID | 1399396 |
| Internal NHTSA # | 11014595 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2013 |
| File date | 09/08/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Our volkswagen tiguan 2013 was recalled last year for a faulty airbag clock spring which, if it went out, caused a loss of the drivers front airbag and also use of the horn. Our airbag and horn fully went out at that time, and we took the car in and had the clock spring replaced under the recall. Now, just more than a year later, the exact same thing has happened -- the airbag light has come on indicating that the airbags are out, the horn does not work nor do any of the electric controls on the steering wheel. We called our local vw dealer in stamford ct about this-- they have said they will charge us for a diagnostic and the repair since the car is currently not recalled, even though this is the exact same problem that was addressed under the recall last year. In addition, the first available appointment they are offering us is 30 aug -- two and a half weeks from today. They have said we could also bring the car in now, but that it will take them a week or more to get to it. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | STAMFORD, CT |
| VIN pattern | WVGAV7AX0DWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |