| Issue ID | 1393155 |
| Internal NHTSA # | 11006307 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2013 |
| File date | 26/06/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 volkswagen tiguan. The contact stated that the air bag warning indicator illuminated and there was no steering functionality. The vehicle was taken to an independent mechanic who diagnosed that the clock spring was defective and needed to be replaced. The vehicle was taken to the ostien dealer where it was confirmed that the clock spring was defective and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact referenced nhtsa campaign number: 15v483000 (air bags). The failure mileage was approximately 97,000. |
| Vehicle Mileage at Failure | 97000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MADISON, FL |
| VIN pattern | WVGBV3AX5DWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |