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2012 Volkswagen TIGUAN Unknown Or Other Problems, Complaints and Defects

Issue ID	1537731
Internal NHTSA #	11179853
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	TIGUAN
Model Year	2012
File date	12/02/19
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	At 36,100 miles my engine light came on and i was told i needed a new turbo unit at the vw dealer/service center where i purchased the car. I couldn't afford it so went home and took it to the local dealer and spoke with a couple of other vw mechanic folks, including one of the local dealer's mechanics who off line said it was a common problem and to not worry about it. They would just reset the engine light. At 47,773 the resetting wouldn't work and when inspected, it didn't pass and i am once again told i need a new turbo unit. From what the service tech says, the waste gate is worn out. This hadn't come up before. I'm now in the process of having it repaired. I contacted vw customer care and they were not willing to help with the cost of the repair which is $2,200 or more. In addition, in august 2016, i had a major problem with the fuel injection. The part had to be made in germany. Vw rented a car for me for several months. They also paid the entire bill. At one point they offered to sell me a new car with a reduced price. Needless to say, i greatly appreciated this and i kept the car. I love the car make and model, it has not been a smooth road, however. The car is six years old with 47,773 miles. Obviously, the warranty ran out after three years or 30,000. I had my last car, a honda accord coupe for 13 years, over 125,000 miles, with no major problems. In any event, in the process of getting quotes on replacing the turbo unit, i have learned that many local foreign car service centers have been very busy replacing other tiguan owners' turbos! Sounds like vw should have done a recall on this issue long ago!
Vehicle Mileage at Failure	47773
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	ENFIELD, NH
VIN pattern	WVGBV7AX5CWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JTFLU73J3E4560326 JMZGG14F681719277 KNARH81D1R5287880 W1N1671611A537654 U5YPG81A1HL230482 6G1PE6E86DL803039 VF12R031661069443 W1N4N5BB7SJ682962 JTEHG20VX06020108 MC1D4DGA5UP119067 WVWZZZ3CZLE040707 WF0XXXTTFX7M25528

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2012 Volkswagen TIGUAN Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2012 Volkswagen TIGUAN Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?