| Issue ID | 1707771 |
| Internal NHTSA # | 11377174 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2012 |
| File date | 15/10/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 volkswagen tiguan. The contact stated that while driving at various speeds, the power steering failed to operate as needed. The electronic power steering symbol appeared on the instrument panel. The contact had taken the vehicle to an independent mechanic on several different occasions where the rack and pinion, steering angle sensor, clockspring, and the power steering control module were all replaced. The computer software in the vehicle was also update however, the failure persisted shortly after each repair. The manufacturer was notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was 91,000. |
| Vehicle Mileage at Failure | 91000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MOSIER, OR |
| VIN pattern | WVGBV7AX5CWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |