| Issue ID | 1373828 |
| Internal NHTSA # | 10980941 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2012 |
| File date | 23/04/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 volkswagen tiguan. While driving approximately 10 mph and making a turn, the air bag indicator illuminated. The vehicle was taken to the dealer where it was diagnosed and the steering clock spring was replaced. The contact stated that the dealer confirmed that the clock spring was repaired per a previous recall via the previous owner of the vehicle. The contact stated that the repair failed and it was the manufacturer's responsibility. The manufacturer was made aware of the failure and stated that the recall repair was completed and would not be done a second time. The failure was not remedied. The recall details were not provided. The failure mileage was approximately 82,000. |
| Vehicle Mileage at Failure | 82000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MADISON, WI |
| VIN pattern | WVGBV7AX3CWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |