| Issue ID | 1266971 |
| Internal NHTSA # | 10840392 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2012 |
| File date | 02/03/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | My car had two recalls and i brought it in as vw of america recommended and i did have oil change at the same time on 2/19/2016. I went on vacation and when i came back i notice the vehicle drove rougher then before this service. On wednesday 03/02/2016, i was on the freeway and notice my car lost brake function, i try using emergency brake and try down shift nothing work. I feel bless that i manage to avoid two car accident and it would of been my fault. I manage to hit the curb to stop the vehicle. I shift my car to park and shut the engine right away. Lots of icons indicator was on (airbag, abs, engine...) and i took a video of the dash. I then call my insurance had it towed back to the dealer service. Next morning i was told that it's going to cost me $3k+ to fix all the stuff they telling me the found and claim it has nothing to do with the recalls or oil changed they did, prior to service i had no problem with my vehicle. I have contacted vw america they said they would look into it and have called them a few time now and nothing word on what they going to do about it. I don't feel safe to get back in my vehicle and also not sure they ensure my vehicle is safe to operate plus they asking for $3k+ to address something clearing defective. |
| Vehicle Mileage at Failure | 60 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEATTLE, WA |
| VIN pattern | WVGBV7AX9CWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |