| Issue ID | 1109814 |
| Internal NHTSA # | 10632784 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2012 |
| File date | 17/01/14 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Car completely stalled multiple times while driving. Luckily this happened mostly while driving at low speeds, but happened once while pulling out in a busy intersection. I was told by the vw dealer that i would need a new fuel pump and fuel pump module. Being such a dangerous problem, i had these parts fixed for an out of pocket cost of $889. 95. In august of 2014, i received a letter discussing a safety recall (safety recall 24av--fuel pump 2009-2014 model year volkswagen tiguan) that matched the exact problem i had originally described when fixing my car back in january of 2014. After submitting all of the invoices to seek reimbursement to the costs incurred trying to fix the problem, volkswagen customer care has denied my claim and has yet to provide an explanation as to why i do not qualify for reimbursement. |
| Vehicle Mileage at Failure | 39963 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GROTON, MA |
| VIN pattern | WVGBV7AX6CWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |