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2012 Volkswagen TIGUAN Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1041107
Internal NHTSA #	10565260
Manufacurer	Volkswagen of America, Inc.
Brand	VOLKSWAGEN
Model	TIGUAN
Model Year	2012
File date	01/11/13
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	Several times, after starting my tiguan and backing out of a parking space or driving out of my driveway within minutes of starting the engine, while in reverse or in drive, the car just turns off with it in gear, so then i have had to restart the engine to continue on with my travels. This appears to happen after the car has been running for awhile, then is turned off for about a half hour and then i go to drive it somewhere else, so it is warmed up. I have brought it to my local vw dealership two times now for this issue. The first time, they suggested replacing the fuel pump module, which we did do, however it is occurring again. I brought it back to vw and they can't seem to find out what is wrong with it, but have suggested replacing the fuel pump itself, for a mere $600 or more, which i have not opted to do yet, as i don't feel i should have to replace this costly part for something that seems to be a recurring issue with many tiguan owners. I think volkswagen needs to step up and issue a recall on these fuel pumps if that is the case. The vehicle is only 2 years old and i have read of several people complaining of the same issue with their tiguans. It appears that there is something drastically wrong with these cars, whether it be the fuel pump or what not, but no one seems to know. This is a huge safety hazard as the vehicle just turns off while in drive or reverse in public places, hoping that someone can look into this issue and take the appropriate action to rectify it..... Updated 02-28-14 *bf. The consumer stated the problem was rectified and would like to withdraw her complaint. Updated 03/07/14
Vehicle Mileage at Failure	45000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	REHOBOTH, MA
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	15
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2C3CDZJG4MH572356 JTEHG20VX06020108 WBA8E12060K794995 JM3KE2CY8E0366150 VF15RXA0H52700437 3N1AB7AP3JY306333 JN1JCAT32U0015286 MC1D4DGA5UP119067 W1V44781313889311 JF2GTHRC2MH217625 MB1G3DYC8CHNE0234 W1N4N5BB7SJ682962

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2012 Volkswagen TIGUAN Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2012 Volkswagen TIGUAN Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?