| Issue ID | 1554392 |
| Internal NHTSA # | 11194867 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2012 |
| File date | 25/03/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | The timing chain & timing chain tensioner malfunctioning prior to 93,000 miles, below the projected owners manual 120,000 miles, caused the timing chain to fail and the engine to not have the correct oil pressure/volume. This led to oil leaking from all of the covers and led to complete engine failure. Although the engine was serviced regularly by certified mechanics for oil changes and multiple water pumps ( 3 water pumps in 4 years) the engine exploded due to high oil pressure caused by the faulty time chain tensioner and timing chain malfunctioning. |
| Vehicle Mileage at Failure | 93000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW BERN, NC |
| VIN pattern | WVGAV7AX5CWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |