| Issue ID | 1045354 |
| Internal NHTSA # | 10568091 |
| Manufacurer | Volkswagen of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2010 |
| File date | 10/03/14 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | I received a safety recall 97z9 letter asking me to take my vw tiguan to a vw dealer to have the affected fuse (plug-in position f16) replaced. I responded and informed the company that there's no vw car dealership on st. Croix, in the us virgin islands where i have the tiguan. I asked if the part could be shipped and the vw mechanic could install it, and i was told that can't be done. The gentleman then told me that the nearest vw dealership is in puerto rico, and i should ship my car there to have the work done. Puerto rico is separated from the virgin islands by approximately 12,000 miles of water. It is not practical for me to ship my car there. I need some help in resolving this problem. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 11000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FREDERIKSTED, VI |
| VIN pattern | WVGCV7AX6AWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |