| Issue ID | 1390032 |
| Internal NHTSA # | 11003630 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2010 |
| File date | 15/06/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Car had 90,000 miles and started having ticking engine noises. Vw dealership service technicians diagnosed the issue as a turbo waste gate noise ("nothing to worry about at this time"). Two days later the engine starts to act like it's misfiring almost bucking then within minutes the engine goes(won't start, trying to start engine just 'spins'). Towed back to service. Internal inspection from their technicians confirmed bent parts, etc - $8,000 to replace engine. My research indicates the problem was with the 2. 0t tsi timing chain tensioner failure as listed in nhtsa service bulletin #tb-15-12-01 nhtsa item number 10045560. Certainly the results indicate that was the actual problem. According to the tsb it seems like this is a known issue across many vw models/years. Why owners are not notified of this potential issue and given a chance to take action to fix it before something catastrophic happens is disheartening. |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RAYMOND, NH |
| VIN pattern | WVGBV7AX8AWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |