| Issue ID | 1223643 |
| Internal NHTSA # | 10777827 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2010 |
| File date | 01/05/15 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Emailed to to vw customer care on 9/26/15, one could argue these are safety related, the fuse box was melted. The engine timing chain slipped & caused engine damage that would have been more expensive to repair than the cost of a new engine. To customer care: we've had significant problems with our 2010 tiguan - does vw offer any financial help with these (factory defects?) - replace fuse box: $550, 8/16/2013 parts & labor, odometer was not stated on invoice - new engine: $6,866. 16, 05/13/2015 parts and labor, odometer 66,539 miles the dealer offered no warranty coverage & their price was high so we went elesewhere - do not plan to buy or recommend vw in the future considering these large issues i have the receipts, will scan & e-mail if that helps - service location: volks & rings, 13669 warwick blvd, newport news, va 23602 - volks & rings phone: 757-874-0018 [xxx] [xxx] yorktown, va 23693 cell: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 66539 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | YORKTOWN, VA |
| VIN pattern | WVGAV7AX0AWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |