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2009 Volkswagen TIGUAN Power Train Automatic Transmission Problems, Complaints and Defects

Issue ID	859277
Internal NHTSA #	10401450
Manufacurer	VOLKSWAGEN OF AMERICA, INC
Brand	VOLKSWAGEN
Model	TIGUAN
Model Year	2009
File date	02/05/11
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Product type code	VEHICLE
Description of the problem	This is a separate incident (i just filled a complaint odi 10401437. Same vw tiguain. The weekend of 4/30/11 and 5/1/11 i was driving on the highway and my automatic transmission was acting weird. I was watching the tachometer and it wanted to red line, it was skipping gears, and at times wanted to stall out. This was very, very scary. If i went to pass somebody the vehicle would skip gears and not accelerate properly, at times it would catch the correct gear and want to red line (7,000 rpms) i would have to take my foot off the gas to get it to switch to the correct gear. I pulled over to a rest stop and put it in park, it was idling under 800 rpms and wanted to stall out. I shut it off for about 5 minutes and turned it on, in reverse it was idling under 800 rpms and wanted to stall i gave it gas and drove it home. I brought the car immediately to the dealership on 5/2/11 they had the car for the day and told me they could not replicate the behavior of the vehicle and to come pick it up, now they called me at 4:35 pm they closed at 5:00 pm. I was so upset i said lets take a ride with an ase certified mechanic, now, something is wrong with this vehicle. I was very, very scared the weekend prior to this, so i was speaking loudly on the phone and basically throwing a fit because i knew the vehicle was not safe to drive! So i get to the dealership, the ase certified mechanic was present when i arrived, i had been crying because i was so scared to drive the vehicle. The mechanic asked me if he could take it home i said absolutely, and the dealership set up a rental for me free of charge. I guess when they spoke to me over the phone and saw me in person they were convinced i was not making this up. The next day they replaced 2 fuel injectors and explained to me it was not the transmission. The following weekend i thought it still was not corrected, brought it in again and told it was not malfunctioning.
Vehicle Mileage at Failure	40217
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	NASHUA, NH
VIN pattern	WVGBV75N69WXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	AWD
Transmission type	AUTO
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

W0L0SDL68A4252133 ACVNRRHR8J4041825 W0LPE8EF5C8100904 U5YPH815AJL493570 MMFHT740205L42932 ZFA25000002248007 MALB281CLTM270713 LSVUM6C16RN013636 XW8ZZZ61ZCG038607 SJNTAAE12U1136300 WMA21FZZ2PP207259 WMX1903821A042524

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2009 Volkswagen TIGUAN Power Train Automatic Transmission Problems, Complaints and Defects, Recalls and Failures

2009 Volkswagen TIGUAN Power Train Automatic Transmission Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?