| Issue ID | 1284139 |
| Internal NHTSA # | 10865544 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2009 |
| File date | 18/11/15 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Timing chain issue: on nov 18 2015 my wife was driving from work when suddenly the car suddenly stalled. Car was towed to vw dealership in irving tx,where they did diagnostics and concluded that the timing chain slipped out and broke the cylinder head. The total cost was fixing that was around 5000$. The dealership told me that they were no recall on the timing chain issue and i should call vw of america, which i did. I asked them why the dealership whenever i take the car for service didnt not request i change the timing chain. According to them timing chain is not part of the routine service because its supposed to last the life of the car. The vw representative told me i should go ahead and fix the car and whenever they have a recall on the issue they will refund me the fixing cost. Now i am stuck with vehicle in my driveway because i cannot afford to fix the vehicle. And vw will not cover the costs even though they are selling a vehicle which they state the timing chain doesnt need to be changed. |
| Vehicle Mileage at Failure | 144158 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ARLINGTON, TX |
| VIN pattern | WVGAV75N59WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |