| Issue ID | 1130978 |
| Internal NHTSA # | 10654587 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2009 |
| File date | 21/10/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I brought my tiguan in due to an engine leak and to have an engine diagnostic. They indicated the main rear main seal was leaking. 700 plus dollars. Repaired the seal the leak stopped but the low engine pressure light would not go off. The then indicated that the tensioner arm was bad and that needed to be replaced. I received a call the next day that the tensioner was bad but the tensioner chain had walked off the rocker arm and that the engine needs to be replaced. I called multiple times to volkswagen customer care multiple times and they responded that they cant help with anything. I have researched the tensioner arm through google and found pages and pages of blogs with people that have experienced the same issue with the tensioner arm failing resulting in engine failure. |
| Vehicle Mileage at Failure | 100400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW LENOX, IL |
| VIN pattern | WVGAV75N29WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |