| Issue ID | 1099509 |
| Internal NHTSA # | 10625753 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | TIGUAN |
| Model Year | 2009 |
| File date | 05/03/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | At slower speeds, idle, coming to a stop and accelerating the engine sputters causing a hazardous situation. This is a result of the failure of the timing chain tensioner. Vw has created improved replacement parts but has not informed any customers. Also the vw tiguan owners manual claims that the tensioner is lifetime and need no maintenance. Eventually the sprocket wheels become so worn that the chain jumps and destroys the pistons/header/engine. Failure usually happens above the 60,000 mile powertrain limited warranty. Vw america is aware of the issue but claims "like any component on any vehicle, it's still possible for it to fail". They know this is a serious hazard, they have a fix and they do not inform customers. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PARMA, OH |
| VIN pattern | WVGAV75N19WXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |