| Issue ID | 1311348 |
| Internal NHTSA # | 10897876 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2014 |
| File date | 04/08/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Vw routans are known by the manufacturer to have the totally integrated power module or "tipm" fail causing the electrical system to shutdown. This failure is random and happens with no warning. My personal vehicle experienced this failure while pulling up to a stop sign and losing all power. The engine did restart after cycling the ignition switch and drove fine afterwards. The routan is a joint venture vehicle with chrysler who has had the same "tipm" issues and has issued recalls to correct the safety concern as this event could happen while going 70 mph down the highway potentially causing an accident and serious harm to those involved. Vw usa has already told me they do not recognize the failure of this "tipm" and it is a concern of the consumer and not the manufacturer. My local dealer has acknowledge this failure and has stated many other consumers have paid out of pocket, $1,200. 00 approximately, as vw usa declined to assist and the consumers needed to fix their vehicles. To date the only time vw will acknowledge and/or pay for the repair is if the dealer can duplicate the failure mode, which by its very nature is random and doesn't produce a fault code, which basically makes it impossible for the dealer to correct and file a warranty claim against it. |
| Vehicle Mileage at Failure | 48000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SANFORD, FL |
| VIN pattern | 2C4RVABG6ERXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |